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Handwriting input comes to Gmail and Google Docs

Category: Gmail | Oct 22, 2013

Posted by Xiangye Xiao, Product Manager

Cross-posted on the Google Drive blog

Gmail and Docs offer wide language support, however in some cases using the keyboard is less than ideal. Whether you’re a student trying to include a foreign phrase in your paper or an international consultant hoping to begin your message with a friendly local greeting, now you’ll be able to use your own handwriting to input words directly into Gmail and Google Docs with your mouse or trackpad.

To try it out, enable input tools in Gmail or Docs and select the handwriting input (represented by a pencil icon) of the language you want to use.
       You can write single or even multiple characters at once in the panel to see them show up in your message or document. Currently, handwriting input is available in Google Docs for over 20 languages and in Gmail for over 50 languages, including Chinese, Japanese, Hindi and Russian.
Handwriting input makes the internet easier to use by people worldwide and is also part of a larger effort to break the barrier between languages, check it out in Google Mobile Search, Google Translate (Web, Android and iOS), and the Chrome browser.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/_qxgmivg0qY/handwriting-input-comes-to-gmail-and.html

More On Gmail’s Delivery Delays

Category: Gmail | Sep 24, 2013

Posted by Sabrina Farmer, Senior Site Reliability Engineering Manager for Gmail

On September 23rd, many Gmail users received an unwelcome surprise: some of their messages were arriving slowly, and some of their attachments were unavailable. We’d like to start by apologizing—we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it below. In addition, we’re taking several steps to prevent a recurrence.

The message delivery delays were triggered by a dual network failure. This is a very rare event in which two separate, redundant network paths both stop working at the same time. The two network failures were unrelated, but in combination they reduced Gmail’s capacity to deliver messages to users, and beginning at 5:54 a.m. PST messages started piling up. Google’s automated monitoring alerted the Gmail engineering team within minutes, and they began investigating immediately. Together with the networking team, the Gmail team restored some of the network capacity that was lost and worked to repurpose additional capacity, clearing much of accumulated message backlog by 1:00 p.m. PST and the remainder by shortly before 4:00 p.m. PST.

The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.

What’s next? Our top priority is ensuring that Gmail users get the experience they expect: fast, highly-available email, anytime they want it. We’re taking steps to ensure that there is sufficient network capacity, including backup capacity for Gmail, even in the event of a rare dual network failure. We also plan to make changes to make Gmail message delivery more resilient to a network capacity shortfall in the unlikely event that one occurs in the future. Finally, we’re updating our internal practices so that we can more quickly and effectively respond to network issues. We’ll be working on all of these improvements and more over the next few weeks—even including this event, Gmail remains well above 99.9% available, and we intend to keep it that way!


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/1Jlu9R5EcjE/more-on-gmails-delivery-delays.html

More On Gmail’s Delivery Delays

Category: Gmail | Sep 24, 2013

Posted by Sabrina Farmer, Senior Site Reliability Engineering Manager for Gmail

On September 23rd, many Gmail users received an unwelcome surprise: some of their messages were arriving slowly, and some of their attachments were unavailable. We’d like to start by apologizing—we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it below. In addition, we’re taking several steps to prevent a recurrence.

The message delivery delays were triggered by a dual network failure. This is a very rare event in which two separate, redundant network paths both stop working at the same time. The two network failures were unrelated, but in combination they reduced Gmail’s capacity to deliver messages to users, and beginning at 5:54 a.m. PST messages started piling up. Google’s automated monitoring alerted the Gmail engineering team within minutes, and they began investigating immediately. Together with the networking team, the Gmail team restored some of the network capacity that was lost and worked to repurpose additional capacity, clearing much of accumulated message backlog by 1:00 p.m. PST and the remainder by shortly before 4:00 p.m. PST.

The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.

What’s next? Our top priority is ensuring that Gmail users get the experience they expect: fast, highly-available email, anytime they want it. We’re taking steps to ensure that there is sufficient network capacity, including backup capacity for Gmail, even in the event of a rare dual network failure. We also plan to make changes to make Gmail message delivery more resilient to a network capacity shortfall in the unlikely event that one occurs in the future. Finally, we’re updating our internal practices so that we can more quickly and effectively respond to network issues. We’ll be working on all of these improvements and more over the next few weeks—even including this event, Gmail remains well above 99.9% available, and we intend to keep it that way!


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/JYJgb-J7FeM/more-on-gmails-delivery-delays.html

More On Gmail’s Delivery Delays

Category: Gmail | Sep 24, 2013

Posted by Sabrina Farmer, Senior Site Reliability Engineering Manager for Gmail

On September 23rd, many Gmail users received an unwelcome surprise: some of their messages were arriving slowly, and some of their attachments were unavailable. We’d like to start by apologizing—we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it below. In addition, we’re taking several steps to prevent a recurrence.

The message delivery delays were triggered by a dual network failure. This is a very rare event in which two separate, redundant network paths both stop working at the same time. The two network failures were unrelated, but in combination they reduced Gmail’s capacity to deliver messages to users, and beginning at 5:54 a.m. PST messages started piling up. Google’s automated monitoring alerted the Gmail engineering team within minutes, and they began investigating immediately. Together with the networking team, the Gmail team restored some of the network capacity that was lost and worked to repurpose additional capacity, clearing much of accumulated message backlog by 1:00 p.m. PST and the remainder by shortly before 4:00 p.m. PST.

The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.

What’s next? Our top priority is ensuring that Gmail users get the experience they expect: fast, highly-available email, anytime they want it. We’re taking steps to ensure that there is sufficient network capacity, including backup capacity for Gmail, even in the event of a rare dual network failure. We also plan to make changes to make Gmail message delivery more resilient to a network capacity shortfall in the unlikely event that one occurs in the future. Finally, we’re updating our internal practices so that we can more quickly and effectively respond to network issues. We’ll be working on all of these improvements and more over the next few weeks—even including this event, Gmail remains well above 99.9% available, and we intend to keep it that way!


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/RHc1u-sqrek/more-on-gmails-delivery-delays.html

Gmail for feature phone browsers gets a new look

Category: Gmail | Sep 9, 2013

Posted by Ari Bezman, Product Manager

People use all sorts of devices to access Gmail: their web browser, smartphone, tablet and, in many parts of the world, their feature phone. For those of you who use a feature phone to access Gmail on the go, starting today you’re getting a brand new look that’s faster and easier to use.

You’ll get a number of improvements that reduce the number of button presses required to read, reply and compose emails. For example, you can reply directly to a message from the thread view, you can choose to move to the previous or next conversation, and much more.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/YWi0-c3xFdg/gmail-for-feature-phone-browsers-gets.html

Gmail for feature phone browsers gets a new look

Category: Gmail | Sep 9, 2013

Posted by Ari Bezman, Product Manager

People use all sorts of devices to access Gmail: their web browser, smartphone, tablet and, in many parts of the world, their feature phone. For those of you who use a feature phone to access Gmail on the go, starting today you’re getting a brand new look that’s faster and easier to use.

You’ll get a number of improvements that reduce the number of button presses required to read, reply and compose emails. For example, you can reply directly to a message from the thread view, you can choose to move to the previous or next conversation, and much more.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/_FxAn28vwYE/gmail-for-feature-phone-browsers-gets.html

Gmail for feature phone browsers gets a new look

Category: Gmail | Sep 9, 2013

Posted by Ari Bezman, Product Manager

People use all sorts of devices to access Gmail: their web browser, smartphone, tablet and, in many parts of the world, their feature phone. For those of you who use a feature phone to access Gmail on the go, starting today you’re getting a brand new look that’s faster and easier to use.

You’ll get a number of improvements that reduce the number of button presses required to read, reply and compose emails. For example, you can reply directly to a message from the thread view, you can choose to move to the previous or next conversation, and much more.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/LD8cxbhLztg/gmail-for-feature-phone-browsers-gets.html

Making calls from Hangouts — in Gmail and across the web

Category: Gmail | Jul 9, 2013

Posted by Alex Wiesen, Senior Software Engineer

For those of you who have taken the plunge and are using desktop Hangouts in Gmail, Google+, and the Chrome extension, we’ve heard loud and clear that you miss the ability to make calls from Gmail, so today, we’re happy to announce it’s back – and better than before! Even better: calls to the US and Canada are now free from all countries where Hangouts calling is available. And international rates remain super, super low.
Today’s launch also improves the desktop calling experience in a number of ways. For example: you can add multiple phone numbers and video participants to the same call; and you can play sound effects (like applause or laughter) with the Google Effects app.

To make a call from Hangouts, just look for the new phone icon in Gmail, or for the new “Call a phone” menu item in Google+ and the Chrome extension. And of course: if you haven’t yet tried Hangouts in Gmail, you can always click your profile photo in the chat list and select “Try the new Hangouts.”
Making calls from Hangouts is rolling out over the next couple of days. As we’ve said before: Hangouts is designed to be the future of Google Voice, and making and receiving calls is just the beginning. So stay tuned for future updates.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/LJA01tgOJjw/making-calls-from-hangouts-in-gmail-and.html

Making calls from Hangouts — in Gmail and across the web

Category: Gmail | Jul 9, 2013

Posted by Alex Wiesen, Senior Software Engineer

For those of you who have taken the plunge and are using desktop Hangouts in Gmail, Google+, and the Chrome extension, we’ve heard loud and clear that you miss the ability to make calls from Gmail, so today, we’re happy to announce it’s back – and better than before! Even better: calls to the US and Canada are now free from all countries where Hangouts calling is available. And international rates remain super, super low.
Today’s launch also improves the desktop calling experience in a number of ways. For example: you can add multiple phone numbers and video participants to the same call; and you can play sound effects (like applause or laughter) with the Google Effects app.

To make a call from Hangouts, just look for the new phone icon in Gmail, or for the new “Call a phone” menu item in Google+ and the Chrome extension. And of course: if you haven’t yet tried Hangouts in Gmail, you can always click your profile photo in the chat list and select “Try the new Hangouts.”
Making calls from Hangouts is rolling out over the next couple of days. As we’ve said before: Hangouts is designed to be the future of Google Voice, and making and receiving calls is just the beginning. So stay tuned for future updates.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/3_c9mwQQQf8/making-calls-from-hangouts-in-gmail-and.html

Making calls from Hangouts — in Gmail and across the web

Category: Gmail | Jul 9, 2013

Posted by Alex Wiesen, Senior Software Engineer

For those of you who have taken the plunge and are using desktop Hangouts in Gmail, Google+, and the Chrome extension, we’ve heard loud and clear that you miss the ability to make calls from Gmail, so today, we’re happy to announce it’s back – and better than before! Even better: calls to the US and Canada are now free from all countries where Hangouts calling is available. And international rates remain super, super low.
Today’s launch also improves the desktop calling experience in a number of ways. For example: you can add multiple phone numbers and video participants to the same call; and you can play sound effects (like applause or laughter) with the Google Effects app.

To make a call from Hangouts, just look for the new phone icon in Gmail, or for the new “Call a phone” menu item in Google+ and the Chrome extension. And of course: if you haven’t yet tried Hangouts in Gmail, you can always click your profile photo in the chat list and select “Try the new Hangouts.”
Making calls from Hangouts is rolling out over the next couple of days. As we’ve said before: Hangouts is designed to be the future of Google Voice, and making and receiving calls is just the beginning. So stay tuned for future updates.


From: http://feedproxy.google.com/~r/OfficialGmailBlog/~3/MVIz1z8KtJ8/making-calls-from-hangouts-in-gmail-and.html